FAQ

Before we jump into the FAQ’s  here is some general info about the Drinking Post to get us started…

The Drinking Post works a lot like a frost-free yard hydrant. The base of the Drinking Post is buried 18″ below the local frostline and is connected directly to a pressurized waterline. So all the water comes up from below the frostline and then drains back down below the frostline. When the animal is thirsty, they will walk up to an empty bowl. They will push the paddle and water will start to fill the bowl immediately. They will start drinking as the bowl is filling. Then, when they are finished, they will release the paddle and any water that was not consumed will drain back down below the frostline into a leach field directly below the Drinking Post. When the paddle is pushed, water will start to fill the bowl immediately and should fill fully in 5-8 seconds. When the paddle is released, it will drain completely in 30-45 seconds. Since all the water drains away after each use, there is never any standing water in the unit – and since there’s no standing water, there’s nothing in there to freeze! That’s how we’re able to keep it frost-free year round without using any electricity. Also, since the Drinking Post fills with new, fresh water with every single use, it stays incredibly clean! The animals love the fresh, clean water and you won’t have to spend your time cleaning it to keep it that way. No standing water means no freezing, but it also means no algae growth! There is never any algae growth in the Drinking Post.

Now, let’s get into the FAQ’s! Below is a list of our most frequently asked questions along with the answers. There are also lots of helpful links along the way to direct you to more in-depth information.

1. How do I know what size Drinking Post I need?

 The size of your Drinking Post depends on two things: (1) what type of animals you have and (2) the depth of your local frostline.

The above-ground height will be determined by what type of animals you have. Here are the guidelines for above-ground height:

  • 12″ for pigs
  • 12-18” for sheep/goats
  • 18-24” for cattle 
  • 24” for alpaca/livestock
  • 36” for horse

**These guidelines are for adult livestock. If you have juveniles who will also be using the same Drinking Post, you will need to adjust the height accordingly so they can also reach.

If you have multiple species, you will use the shoulder height of your smallest animal as a guideline. The best practice is to have one waterer for each type of animal you have (see FAQ #9). Similarly, if you have adults and juveniles sharing a Drinking Post, you will use the shoulder height of the juveniles as your above-ground height.

The below-ground depth will be determined by the depth of your local frostline. Then, you will add 18” to that frostline depth to come up with your below-ground depth. The base of the Drinking Post must sit at least 18” below the local frostline in order for it to stay frost-free year round. It is very important to have an accurate frostline depth before choosing a size. You can use the “What Size?” Tool on our website to help you determine what size you need. You can find the “What Size?” Tool here: https://dpwaterer.com/what-size-waterer-is-right-for-me/ .

Drinking Post size = shoulder height of the smallest animal (inches) + local frostline depth (inches) + 18 inches

 

2. What if I don’t know my frostline?

If you don’t know your local frostline depth, you can call your local water department. If you don’t have a local water department, you can call a local outdoor plumber. It’s very important to get an accurate understanding of your frostline depth before ordering, as the base of the Drinking Post must sit 18” below the local frostline for it to work properly all year long.

 

 

3. What is the price of a Drinking Post?

The price of the Drinking Post depends on what size you need (see FAQ #1). Once you know what size you will need, you can look at pricing. All of our products and pricing is listed on our Shop tab, here: https://dpwaterer.com/shop/. If you purchase directly from us on our website and have it shipped, there will be associated shipping charges. If you purchase from a Dealer and go pick it up, you will not have to pay shipping (see FAQ #18). 

Along with the Drinking Post, there is also the cost of installation. Some customers have the equipment to install the Drinking Post themselves, while others will hire an outdoor plumber or excavator to do the installation. To get a price estimate for installation, call your local outdoor plumber or excavator and let them know you need to install a piece of equipment that works like a frost-free yard hydrant.

 

4. Will this freeze in the winter?

Horse drinking from automatic waterer

No, it will not freeze – the Drinking Post is specially designed to stay frost-free year round in every climate without the use of electricity or heating elements of any kind. We sell the Drinking Post all over the US, Canada, and even into Northern Canada, and it works in even the most bitterly cold climates as long as it’s installed properly (see FAQ #12). When installed properly, the Drinking Post can handle extremely cold temperatures, we have tested it at -50 degrees F (-46 degrees C)! The most important thing when you get a Drinking Post is making sure that the base is installed 18″ below the local frostline and ensuring that the leach field you create provides adequate drainage (see FAQ #13).

If you get extremely cold temperatures in the winter, like -10 degrees F and below, we recommend winterizing your Drinking Post. This is a very simple process and should be done in the fall before the winter temperatures come along. You can watch a short video on how to winterize your Drinking Post on the Maintenance page on our website (https://dpwaterer.com/maintenance/).

Since the Drinking Post fills and drains with every single use, there is never any standing water in the unit. This means there’s never any water in there to freeze! As long as there is adequate drainage in your leach field, ensuring all the water can properly drain after each use, you won’t experience issues. This, combined with the base being installed 18″ below the local frostline, is the magic of how the Drinking Post can stay frost-free year round without using any electricity.

Also, here is a link to a page on our website that discusses how frost-free works with no electricity: https://dpwaterer.com/how-drinking-post-waterer-works/.

 

5. What is the Drinking Post made out of?

All of the metal components (screws, rod, pipe fittings) are stainless steel or brass.

The exterior sleeve, which is for protecting and housing the actual waterer, is made out of a synthetic polymer blend (PVC). It is incredibly durable, but has flex when needed. So, if your animal likes to rub up against the Post, it will flex instead of break. The material also has UV protection to shield against sun damage.

The bowl, paddle, and valve are also made from similar synthetic plastic materials (PVC). PVC is temperature neutral, so it will never be too hot or too cold when your animal pushes the paddle to get water. It will always be safe and comfortable for them. 

 Drinking Post is strong and durable and every Drinking Post comes with a warranty! For more info on the warranty, see FAQ #19.

 

 

6. My cattle lean and rub on things, they will likely lean and rub on the Drinking Post. Will it break?

We sell many Drinking Posts to cattle owners each year and a lot of them have this concern about leaning and rubbing. The Drinking Post is made of PVC which is very strong, but has flex when needed (see FAQ #5).  So if cattle are leaning and rubbing, it will flex with the pressure instead of breaking. We do not get calls from customers saying their cow broke their Drinking Post, so this should not be a big concern. If you are worried about it and want to take steps to prevent it, there are some things you can do. First, when installing the Drinking Post, you can put it up against a fence or a structure so your cattle can’t access it on all sides. Similarly, you could split a fence line with your Drinking Post. This is advantageous because it will allow 2 different lots to have access to the same Drinking Post and it will reduce the surface area available for leaning and rubbing. If you are installing your Drinking Post in an open pasture where you can’t put it in a fence like or up against a fence or structure, you could create a barrier with a tire. Just put a tire around the Drinking Post so they can still get a drink, but they can’t get right up against the Drinking Post to lean and rub. You could also fabricate a barrier out of 2×4’s if you would prefer to do that instead of using a tire.

 

7. What if my horse cribs/chews?

The bowl on the Drinking Post is recessed about 3/4″ from the outside sleeve to protect it from cribbers. If you have the original Legacy Drinking Post, you can outfit it with the Legacy round paddle (https://dpwaterer.com/product/round-paddle/). The round paddle takes up more room in the bowl than the traditional square paddle (it almost goes right up to the side of the bowl) and it sits lower in the bowl, so cribbers can’t get their mouth around the paddle to bite it. If you have the new Ultimate Drinking Post, it comes standard with a rounded style paddle, so it has the same benefits for cribbing as the Legacy round paddle. With the recessed bowl and the round paddle, animals can only bite the top part of the protective sleeve and won’t be able to harm any necessary parts that could affect functioning. We have customers who have Drinking Posts that have been installed for years with cribbers, and the only evidence of the cribbing on their Drinking Post is teeth marks on the outside sleeve. Even though cribbing won’t actually harm your Drinking Post, some customers are still concerned about it and want to prevent it. One thing we can recommend to reduce cribbing is to create a barrier around the Drinking Post to reduce access to it. You can place tires around the unit or build wood decking around it. This allows the animal to access the Drinking Post to drink, but will make it less comfortable for them to stand there and chew on it.

 

8. What if my horse has a grazing muzzle?

We have a lot of customers who use the Drinking Post with grazing muzzles. The bowl of the Drinking Post is 7.5″ in diameter. The size of the bowl will be able to accommodate your horse’s nose along with the grazing muzzle. 

One thing you can do to help your horses who use a grazing muzzle is to keep the training attachment/paddle on permanently. 

Ultimate Drinking Post bowl with Easy Riser Attachment (training attachment) on.

If you have the new Ultimate Drinking Post, you can leave the Easy Riser Attachment on the paddle, if you have the original Legacy Drinking Post, you will remove the regular square paddle and replace it with the training paddle. Having the training attachment/paddle on permanently just adds some extra surface area to the paddle so the animal doesn’t have to put their nose very far in the bowl to activate the water, it just makes it easier (which is why it’s great for training).

Some customers are concerned about the muzzle getting caught on something. That should not be an issue as there are no sharp edges in the bowl. We don’t get complaints about that happening with customers who have grazing muzzles. 

 

 

 

 

9. I have multiple species, can they share the same Drinking Post?

Yes, multiple species can share a Drinking Post, but it depends on your individual situation whether it is recommended or not. If you have multiple species sharing one Drinking Post, you will size it to the shoulder height of the smallest animal that will be using the Post. The taller animals will have no problem bending down a bit to use the Drinking Post.

If you have horses and cattle, they can easily share the same Drinking Post since they use the same style of paddle. Mini horses and full sized horses can also use the same Drinking Post as they too use the same paddle. 

If you have sheep and goats, they can share a Drinking Post since they use the same paddle. Alpacas use a similar paddle as well, so they can share with sheep and goats.

However, if you  have horses and goats for example, it is not recommended that they share because the paddles they need are very different. If you absolutely cannot get more than one Post, then they could share, but it is not ideal

 

10. How many animals can use one Drinking Post?Horses at Automatic Waterer

There is no minimum headcount required for a Drinking Post, you could get a Drinking Post for only one animal.

The maximum headcount for a Drinking Post is 25 animals. If you have more than 25 animals, you will need to get more than one Drinking Post.

The Drinking Post only allows one animal to be drinking at a time, so that can cause a bottleneck if you have too large of a group of animals trying to drink at the same time. When deciding how many Drinking Posts you should get, you should consider your specific situation – how many animals you have, what species you have, how many different lots you have, etc.. You want to make sure that all your animals will have adequate access to the Drinking Post. 

 

11. Will the Drinking Post work if I have a well?

Yes, the Drinking Post will work if you have a well. For the Drinking Post to function, it needs to be hooked up to a pressurized waterline. It does not matter if that waterline is supplied by a well, by city water, etc., as long as there is adequate water pressure. The Drinking Post requires 25-65 PSI at the base of the Post to function properly (for more info on water pressure, see FAQ #20)

 

12. How easy is installation/setup?

Installation is very straightforward. It installs just like a frost-free yard hydrant. Any outdoor plumber or excavator will have experience installing frost-free yard hydrants and will be able to install the Drinking Post.

The most important part of installation is making sure the base of the Drinking Post is at least 18” below the local frostline and making sure there is adequate drainage (i.e. the leach field below that is made up of 12” of washed rock).

For more information on installation, visit this page on our website: https://dpwaterer.com/horse-waterer-installation-instructions/ . I would also highly recommend watching this video from our YouTube channel: https://www.youtube.com/watch?v=El4I1-tQ16Y . This is a great resource, it will answer a lot of your questions about installation. 

 

 

13. I have hard soil, will this affect my installation?

If you have hard soil, clay in your soil, etc. you should increase the size of your leach field. The Drinking Post uses a gravity fed drain to drain the water after each use, so there must be adequate drainage for the Drinking Post to work properly. Your local outdoor plumber or excavator should have experience with the local soil conditions and should be able to recommend the proper height and width of your leach field (3’ x 3’ is the minimum recommendation). The depth of the leach field will be 12”.

 

14. How easy is maintenance?

Maintenance is exceedingly easy with the Drinking Post. There is no regular maintenance required to keep the Drinking Post functioning properly. Once you have it installed, there’s not much you need to do.

The only maintenance that will recur is cleaning your intake filter. Depending on your water hardness, you may have to do this every year to every couple years. It is a very easy process, it only takes a few minutes.

Here is a link to the Maintenance page on our website: https://dpwaterer.com/maintenance/ . There you will find videos that show exactly how to take care of any basic problem you may run into with the Drinking Post (including cleaning your intake filter). You only need to carry these processes out if you are experiencing an issue though, you don’t need to perform them regularly or proactively.

 

15. How easy is cleaning?

For cleaning, there’s not much you need to do. Since the Drinking Post fills and drains with each use, it stays very clean. Since there is never any standing water in the unit, it won’t grow algae, so you won’t have to worry about cleaning algae in the summer. 

The main thing that gets into the bowl is hay/grass particles from the animal’s mouth. Dirt can also make its way into the bowl. The bowl filter at the base of the bowl will prevent larger debris like the hay/grass from draining, everything else will drain away into the leach field below the Post. When the bowl refills, those hay/grass particles will float back up and will most likely be re-consumed by the animal. If there are a lot of hay/grass particles in the bowl, you can wipe it out  with a cloth or just push the paddle and overflow the bowl, the particles will run over the sides with the water. You can also fill the bowl with water and scoop out the particles instead of overflowing the bowl. 

 

16. How long does it take to train your animals to use the Drinking Post?

Training varies between animals. Some pick it up after one training session while others will take a few to become proficient with the Drinking Post. The most important thing is to follow the training guidelines. Your animal can definitely learn the Drinking Post, so don’t worry! We’ve never had a customer who couldn’t train their animal on the Drinking Post. Read our Training Blog, here: https://dpwaterer.com/drinking-post-training-2/ . This is a comprehensive guide to training. 

The most important thing with training is to make sure you remove all other water sources so the Drinking Post is their only option for water. If they can take the easier way, they will! Also, a thirsty animal will more readily learn the Drinking Post, so make sure they are thirsty before you start your training session. Finally, don’t continually push the paddle to fill the bowl for them. If you do this, they are training you to use the Post for them! They will rely on you to fill the bowl instead of doing it themselves. Read the Training Blog, above, to learn how to train your animals.

 

17. Does Drinking Post provide repair service?

Drinking Post does not provide repair services. We are the manufacturer. If you are having an issue with your Drinking Post, it is typically an easy fix and 9 times out of 10 you will be able to easily do it yourself. We have a Maintenance page on our website with videos that go over how to work on your Drinking Post. You can find that here: https://dpwaterer.com/maintenance/ . If you are having issues and need help troubleshooting, you can give us a call at 303-482-1642 and we will help you pinpoint the problem and give you instructions on how to fix it. If you are having issues with your waterline or other elements other than the Drinking Post itself, we recommend you call your local outdoor plumber. 

 

18. Should I order from a Dealer or order online?

If you have a Dealer in your area it can be good to order from them because you can just go pick it up and you won’t have to pay for shipping. You can find our Dealer map here: https://dpwaterer.com/drinking-post-dealer-locator/ . All of our Dealers are listed on this map along with their contact information. If you have a Dealer near you, you will order directly through them and go pick it up. If you do not have a Dealer within driving distance, you can order from our website and we will ship it out to you! You can place your online order here: https://dpwaterer.com/shop/ .

 

 

19. Does the Drinking Post have a warranty?

Yes, the Drinking Post does have a warranty! If you have the original Legacy Drinking Post, there is a 1 year warranty on all the parts and an 5 year warranty on the 8” outer sleeve. If you have an Ultimate Drinking Post, there is a 5 year warranty on all the parts, including the outer sleeve! 

If any part of your Drinking Post fails within the warranty period, give us a call and we’ll replace it free of charge.

 

20. How much water pressure does the Drinking Post require?

The Drinking Post requires 25-65 PSI at the base of the Post for it to work properly. If your water pressure is too high, you can use a pressure reducer. Having your pressure too high will cause the water to spurt out rapidly and abruptly. We see that this can easily spook the animal. If it is too low, you will have to increase the pressure. Having your pressure too low will cause the bowl to fill very slowly. It’s very important to make sure that when you’re determining if you have adequate water pressure that you are measuring at the base of the Drinking Post, not somewhere else along the line 

 

 

21. How big is the bowl?

The bowl is 7” in diameter. This is big enough to accommodate the nose size of any animal the Drinking Post is designed for. Even large breeds of horses like Draft horses can use the Drinking Post comfortably. 

If you are worried about the bowl size because your horse uses a grazing muzzle, see FAQ #6 which talks all about using a grazing muzzle with the Drinking Post.

 

 

 

22. What temperatures can the Drinking Post handle?

The Drinking Post can handle extremely cold temperatures, as long as it’s installed properly. We have tested it at -50 degrees F! The most important thing when you get a Drinking Post is making sure it’s installed properly with the base at least 18” below the local frostline. If you get extremely cold temps in the winter, like -10 degrees F and below, we would recommend winterizing your Drinking Post. If you go to the Maintenance page on our website (https://dpwaterer.com/maintenance/) there is a video that shows how to winterize your Drinking Post. It is a very simple process and you should do it in the fall before the winter temps come along. We have happy customers all over the US, Canada, and up into Northern Canada. The Drinking Post can work anywhere in any temperature, as long as it’s properly installed. 

 

23. Can I retrofit my original Legacy Drinking Post with the new Ultimate Drinking Post parts?

Ultimate Blue Valve

Yes, an existing Drinking Post can be updated with the new Ultimate parts! To completely upgrade your Drinking Post to Ultimate, you will need an Ultimate bowl, paddle, and blue valve which you can purchase on our website. To do the full upgrade you will want to purchase the Complete Ultimate Upgrade Kit (https://dpwaterer.com/product/complete-ultimate-upgrade-kit/). It costs $239.98 and it comes with the Ultimate bowl, paddle, and blue valve. It also comes with the new Ultimate hinge caps (2) and sidewalk bolts (4), our new training attachment for the paddle, and a tube of Teflon paste and screws (13) for the valve.

Complete Ultimate Bowl and Paddle Assembly
Ultimate Bowl and Paddle Assembly

We also have a second, cheaper option – you can purchase the Ultimate Bowl and Paddle Assembly which comes with the Ultimate bowl and paddle, but does not come with the Ultimate blue valve (https://dpwaterer.com/product/ultimate-bowl-and-paddle-assembly/). The price on that is $119.99 and it comes with the new Ultimate bowl, paddle, hinge caps (2) and sidewalk bolts (4), and the new training attachment for the paddle.

Aside from the price, the only difference between the two upgrade options is the Ultimate blue valve. So, how do you decide if you need the Complete Ultimate Upgrade Kit with the blue valve or not? Well I’ll tell you the upgrades we made to the new blue valve and you can decide for yourself!…
The new Ultimate blue valve functions just like the old valve except we have included 2 important upgrades. The first is a stainless steel set pin we added on the side of the valve that allows you to remove the inner-workings of the valve. This allows for easier deep cleaning – you can take the valve apart and clean the individual pieces. Also, it allows you to replace parts, if needed. With the original valve, you cannot do that. If something breaks, you need to purchase a whole new valve. If something breaks on the new Ultimate valve, you can just replace that one part, which is much cheaper.
The stainless steel set pin removes the inner-workings of the Ultimate blue valve
The second upgrade we made is to the drain holes. The drain holes are 50% larger on the new blue valve which allows for better drainage.
So, if you decide to go with the cheaper option (Ultimate Bowl and Paddle Assembly) instead of doing the Complete Ultimate Upgrade with the blue valve you’ll miss out on a couple good upgrades, but ultimately, the new blue valve functions the same as the original valve, so you your Drinking Post will still work the same.
Once you choose your upgrade package and receive it in the mail, you will need to actually perform your Drinking Post upgrade with your new parts. To do this, you will need to cut down your interior pipes (the 2″ PVC and the 1/2″ PVC) by a little bit. You have to do this because the collar of the Ultimate bowl is slightly longer than the collar on the original bowl, so you need to slightly modify the interior pipes to make it all fit together nicely. Your package will come with written instructions on how to perform the upgrade, so look for those. Also, here are 2 videos that show the process (I would highly recommend watching these before you get started!):
How to swap Legacy for Ultimate
How to swap Legacy for Ultimate – Quick Version

 

 

24. If I have hard water, will this affect my Drinking Post?

Hard water will not significantly affect the Drinking Post. The only thing you may encounter is that your Intake Filter might clog up more easily. If this happens, you will have to clean your Intake Filter, and if you have hard water you may need to do this more than a typical customer.  However, this is not a big deal because cleaning your Intake Filter is a very easy process! It only takes a few minutes to complete the whole job. Also, you do not need to do it proactively, you only need to clean your Intake Filter if you notice your bowl is filling more slowly than normal. Slow fill is the best indication that your Intake Filter is clogged. If you are not seeing signs of slow fill, you don’t need to do anything. I have attached written instructions that go over exactly how to clean your Intake Filter. You can also watch a video that shows the process on our Maintenance page: dpwaterer.com/maintenance. Just follow that link and then select the video titled “Clean Intake Filter”.

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